CHSFS Volunteer Experience Survey

Instructions

We value our volunteers! Each volunteer is given the opportunity to evaluate their volunteer experience annually and/or at the completion of their volunteer assignment. This survey will help us to ensure positive and effective use of volunteers throughout CHSFS. Thank you for volunteering to help families and children thrive!

Please complete this evaluation form for your most recent volunteer assignment or the assignment specified in the email or letter inviting you to complete this survey.

Please update as needed. (*Required)

First Name

Last Name

Address

City

State

Zip*

Phone

Email (if none, say N/A)*

Today's Date: 00/00/00*

Start of Assignment 00/00/00*

End of Assignment 00/00/00*

Volunteer Assignment

1.	Which selection below most accurately reflects your volunteer job assignment?

	Event Committee Chair or Member (Polo, China Reunion, etc.)
	Event or Project Support (before, during or after Event or project)
	Child Care Assistant (daytime)
	Playroom Pal (evening and weekend)
	Respite Provider (Formerly Shelter Homes)
	Tutor
	Intern
	Mentor-Befriender
	Mentor-M&M
	Mentor-Birthparent
	Program or Office Support (clerical, receptionist, sorting, etc.)
	Entertainer (performers, dance groups, face painter, arts and crafts, etc.)
	Special or technical skill support (photography, accounting, legal, computer, etc.)
	Other:

2.	Which agency department did your volunteer assignment primarily support?

	Adoption
	Child and Family Support Services (includes all non-adoption services for clients)
	Development (such as marketing, fundraising, etc.)
	Administration & Finance (such as mailroom, maintenance, accounting, HR, etc.)
	Unknown

3.	Do you plan to continue this particular volunteer assignment (for which you are completing this evaluation)?

	Yes (Skip to Q. 6)
	No
	Unsure/Undecided

4.	If you do not plan to continue this volunteer assignment, please choose the option that best reflects the reason:

	The volunteer assignment has ended
	My requirement to volunteer has ended (e.g., completed my internship or service learning hours)
	I was dissatisfied with the volunteer assignment
	I am no longer available during the times needed for the assignment
	I am no longer available to volunteer here at all (change in lifestyle, move, illness, etc.)
	I am choosing to redirect my time to other interests
	Other (specify):

5.	If you do not plan to continue this assignment, do you plan to continue volunteering at CHSFS in other ways?

	Yes, and I already have an other assignment(s)
	Yes, but I need a new volunteer assignment
	No
	Unsure/Undecided

6.	Please share the most rewarding aspects of your volunteer experience.

7.	Please share the most difficult/frustrating aspects of your volunteer experience.

Satisfaction of Experience

Please note that you may provide more detailed suggestions and feedback below.

Excellent

Good

Fair

Poor

N/A

8.	How well does/did this volunteer experience match the job description or the expectation outlined in your interview?

9.	How would you rate your working relationship with your supervisor?

10.	How would you rate the accessibility of Volunteer Services staff when needed?

11.	How adequate was your volunteer training in helping you to understand and fulfill your assignment?

12.	How helpful was the level of supervision that you received?

13.	How suitable was the volunteer shift (days and times) for you?

14.	How suitable was the length of the volunteer time commitment for you?

15.	Please rate the overall quality of your volunteer experience

Suggestions

16.	Please provide suggestions or feedback for how we may improve, especially if you chose "Fair" or "Poor" in response to any of the questions above.

Future Volunteer Opportunities

17.	Would you be willing to be on a list of volunteers to contact as needed to help at Events during the year?

	Yes
	No

18.	Would you be interested in a volunteer leadership role at CHSFS?

	Yes
	No

19.	We have a CHSFS Quarterly Publication called Today's Child and Family! Would you like to:

	Continue to receive TC&F (if you already have it sent to you)
	Cancel my mailing of TC&F (if you already receive it)
	Sign up to receive the TC&F mailing
	Not be on the mailing list to receive TC&F

20.	Would you like to be added to the Volunteer Quarterly e-newsletter list?

	Yes
	No

About You

The following questions are optional. However, they will help us to address the needs of more volunteers like you. If you are comfortable doing so, please answer the following:

21.	What is your age range?

	(Select all that apply.)
	12 or younger
	13-18
	18-23
	23-29
	30-39
	40-49
	50-65
	65+

22.	What is the highest grade level of education you've completed so far?

	(Select all that apply.)
	Grade 12 or Less
	High school diploma
	GED
	Associates or Technical Degree (2-year degree)
	Undergraduate degree
	Graduate/Professional Degree
	Other:

23.	What do you consider to be your race or ethnicity?

	(Select all that apply.)
	Asian/Pacific Islander
	Black/African American
	Caucasian
	Hispanic
	Native American
	Multi-racial
	Other (specify):

THANK YOU!

Thank you so much for taking the time to give us your feedback. Keep up to date on what is happening at CHSFS at www.chsfs.org

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